Shipping and Delivery Policy
DELIVERY TIME
Domestic (India): 7 -10 days
International: 12-15 days
SHIPPING TIME
All In-stock items are shipped within 1-3 business days and delivered within 7-10 business days for domestic orders from the date of shipment.
All out of stock items are shipped within 6-8 weeks and delivered within 7- 10 business days for domestic orders from the date of shipment.
If you wish to expedite an order kindly email shilpigoyaljewellery@gmail.com or call +91-9873246925 (All days 11-18 IST) and we will try our best to ensure timely delivery.
SHIPPING CHARGE
Within India
A standard shipping charge of Rs.500 will be charged for all Cash On Delivery(COD) orders.
For Other Countries
A standard shipping charge of INR 4000 (or Equivalent Currency) will be charged for all international orders.
Shipping is Free for Orders more than Rs 39,999/-
SHIPPING ERRORS
In the unlikely event that we processed your order incorrectly or shipped you a defective item, we will gladly replace the item for you. Please contact us within 48-hours of receiving the items.
1. PRICES
All prices on the website are inclusive of taxes.
2. COUNTRY OF ORIGIN
Country of origin- India
PACKAGING
We individually wrap each item in your order with our signature SHILPI GOYAL JEWELLERY packaging.
CUSTOMIZED ORDERS
Delivery times on customized orders may vary, kindly email: shilpigoyaljewellery@gmail.com for exact delivery times on such orders.
Customized orders are not eligible for Exchange/Returns.
For International Orders - Outside India.
Please Note:
Items may be shipped separately.
The customer will be liable to pay all local taxes/duties if any.
We don’t ship to PO Boxes or APO/FPO addresses.
• All international orders are non-refundable.
VAT, GST or any other country duties/taxes/fees are not pre-paid for international orders or included in the shipping cost calculated at checkout and may be levied upon delivery. These additional charges for customs clearance must be fulfilled by the recipient. We have no control over these charges, nor can we predict what they may be.